Return Policy

In the odd case that you do not love your Deshaj products, here is our policy on returns:


1. Products that are eligible for return, can be returned within 10 days of receiving the merchandise. Eligible products will be easily visible on our product screens under shipping information.

2. Not all products are eligible for returns. In order to maintain fairness to our artisans and craftsmen, as well as keep our prices fair, many items are "Final Sale." Please make it a point to understand which products are eligible for returns before purchasing.

3.The Deshaj Care team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed upon time.

4. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with the Code. You must email us about any damaged product with the Code. You must email us about any damaged items in your shipment within 48 hours of receiving your order.

5. Once your return has been authorized, we'd be happy to process your refund. You can choose to receive the refund in the form of store credit, which will reflect in your Deshaj account within 24 working hours from when the product is picked up by our courier partner. However, if you'd like to receive the amount back to the same payment mode that you used to place this order, we will initiate the refund after we receive the item and it has gone through the necessary quality checks.

6. We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the Deshaj Care team at info@deshajindia.com

7.All returns are subject to the discretion of Deshaj. But we always value our customers first.


For any other questions or clarifications, please reach out to the Deshaj Care Team at info@deshajindia.com

Terms of Use

www.deshajindia.comowned and operated byKARIGARLINE MARKETING PRIVATE LIMITED.A company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting withKARIGARLINE MARKETING PRIVATE LIMITEDand these terms and conditions including the policies constitute your binding obligations, withKARIGARLINE MARKETING PRIVATE LIMITED.For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. www.boganvila.comallows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall meanKARIGARLINE MARKETING PRIVATE LIMITED.When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

Privacy Policy

For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and atKARIGARLINE MARKETING PRIVATE LIMITED.The information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your stay with us for sharing the status of your room bookings with us and then after for announcement of our latest deals and news etc. We atKARIGARLINE MARKETING PRIVATE LIMITED.Condemn the unauthorized reach and misuse and/or disclosure of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.SECURE ONLINE PAYMENTS

The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit cardKARIGARLINE MARKETING PRIVATE LIMITED.Uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with, instead theKARIGARLINE MARKETING PRIVATE LIMITED.Information is securely stored and encrypted with Visa/MasterCard.Smart Cookies.

We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.

Refund, return and Cancellation Policy

Cancellation can be done within 24hours of the order placed. Return can be requested with 7 days of the order received and refund will be done through online mode in 5-6 working days.

Shipping and delivery policy

Shipping will be done within 24 hour of the order placed and delivery will be done with 5-6 working days.

Contact us

34 Phul Bagan, Garia, Kolkata – 700086 , karigarlinemarketingpvtltd@gmail.com , 9830378944.